Horror Character Phone Case
SHIPPING INFORMATION
We process orders between Monday and Friday. Orders will be processed within 3-5 days of ordering and shipped the next day after the processing day.
Our shipping time is within 10-15 days, please wait patiently for the update of the logistics information.
Because some of our products are purely handmade! Due to the large amount of orders we need to produce within 1-2 weeks, so the delivery time will be extended.
Countries We can Ship to:
United States, United Kingdom, Canada, Australia, Austria, Canada, France, Germany, Israel, Saudi Arabia, Hong Kong, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Sweden, Spain, Japan, Finland, Ireland, Portugal, Mexico
Please note that these are estimated delivery times only, therefore celinabela is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
If you have any questions or concerns, please feel free to contact us.
We are happy to receive your letter, contact us：（info@FashNows.com）
Standard Shipping: $6.99 USD
VIP Shipping: $12.99 USD
WorldWide Free Shipping Over $49
Return Policy
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Returns (if applicable)
We accept return on products. Customers has the right to apply for return within 14 days after the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
The refunds period is 1-5 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@FashNows.com
Please contact our Customer service at info@FashNows.com to get the returned address.
Return address: 12th Floor, Building 4, Baoxing Zhihuicheng, Baoan District, Shenzhen, Guangdong
